Customer Growth Executive (Telemarketing) - Bali, Indonesia

Movon Sdn. Bhd. is seeking a dynamic and results-driven Customer Growth Executive (Telemarketing) to join our team in the beautiful regions of Bali. In this role, you will be at the forefront of driving business expansion by nurturing customer relationships and introducing tailored solutions. This is an exciting opportunity to leverage your telemarketing expertise in a vibrant and culturally rich environment.

As a Customer Growth Executive (Telemarketing), you will engage with potential and existing customers, understanding their needs and preferences to offer personalized solutions. You will utilize advanced CRM tools and data analytics to track and improve customer interactions, ensuring a seamless and satisfying experience for our clients. This role offers significant growth potential, with opportunities to develop your skills and advance your career within a forward-thinking organization.

📋 Tanggung Jawab Pekerjaan

• Conduct outbound and inbound telemarketing campaigns to engage potential and existing customers.
• Utilize CRM tools such as Salesforce and HubSpot to manage customer interactions and track performance.
• Analyze customer data to identify trends and opportunities for business growth.
• Develop and present tailored solutions to meet customer needs and drive sales.
• Collaborate with cross-functional teams to ensure seamless customer experiences.
• Monitor and report on key performance indicators (KPIs) to measure the effectiveness of telemarketing efforts.
• Provide exceptional customer service and support to build strong relationships.
• Stay updated with industry trends and best practices in telemarketing and customer growth.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in telemarketing or customer service roles.
• Proven track record of achieving sales targets and driving customer growth.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM tools such as Salesforce and HubSpot.
• Familiarity with data analytics and reporting tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving and decision-making skills.

🛠️ Keahlian

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