(Hybrid) Captain

Hotel Oka Sate · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
Hotel Oka Sate is looking for a dedicated and experienced Captain to join our team. As a Captain, you will be responsible for overseeing the operations of our hotel, ensuring that all aspects of the hotel run smoothly and efficiently. This is a hybrid role, requiring you to work both in the office and on-site. If you are passionate about hospitality and have the skills and experience to lead a team, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the hotel, including front desk, housekeeping, and food and beverage services.,Ensure that all staff are trained and motivated to deliver excellent customer service.,Maintain high standards of cleanliness and safety in the hotel.,Manage and resolve guest complaints and issues in a timely and professional manner.,Ensure that all hotel policies and procedures are followed and enforced.,Monitor and report on hotel performance metrics, such as occupancy rates and guest satisfaction scores.,Work closely with the management team to develop and implement strategies to improve the hotel's performance and profitability.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Hotel Management, or a related field.,Minimum of 5 years of experience in a similar role in the hospitality industry.,Strong leadership and management skills, with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills, with the ability to handle difficult situations and people.,Knowledge of hotel operations, including front office, housekeeping, and food and beverage services.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Fluency in both English and Indonesian languages.

🛠️ Keahlian

LeadershipTeam ManagementCustomer ServiceProblem-SolvingCommunicationTime ManagementHotel OperationsSoftware Proficiency
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